Organizational Change: Did I say anything worth remembering?

Last month, I traveled to Miami.  There, I spent a day with people from Bradesco Bank.  We’d worked on how I might contribute to an ongoing multi-year organizational change effort. We worked for several months to hone the focus.

I ended up spending the morning with organizational leaders—C-suite included—and the afternoon with them plus the leaders of a swarm of change initiatives.  They purchased copies of my book Leading Successful Change with Cassie Solomon and watched a just-produced first for me—a podcast with Portuguese subtitles, very appropriate for a Brazilian bank. 

A good day, I thought.  They drafted and decided to post a set of what they took as key points from what they too had experienced as a good day. I found the list clear, focused, and personally fascinating…and confirming. They volunteered the following list of takeaways:

  1. The future should not be designed from the present forward.  It should be imagined from the desired future backward.

  2. Change rarely happens because someone explains the future well.  It happens because people can see themselves inside it. {and like what they see!}

  3. Reward movement in the right direction.  Don’t wait for perfection.

  4. Better transformation changes the world around people. That is pulling change.  Make the new behavior(s) easier, safer, and more useful than the old one(s).

  5. Because the present has gravity, it pulls imagination back towards what already exists.

I hope that their list carries value for you too. 

It ‘made my day’ that they had a list, let alone such a list as this!

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