BUILDING ORGANIZATIONS / view all expertise

Where is your organization headed and how do you plan to get there?

 

Building any organization should start with this question because building the appropriate competencies, skills, and culture depends on the answer.  I work with C-suite leaders, SBU heads, and leaders of departments and service lines to answer those questions.  I facilitate the process of inquiry in a manner that increases informed critical thinking on the front end and improves effective implementation on the back end.  I know enough about enough industries and executive challenges, that I am far from just a scribe turning flipchart pages. 

My model of change enables successful implementation—of change, strategy, or an acquisition—by focusing on coordinating the work systems that drive behavior in organizations. Using it enables leaders not just to precipitate change but also to sustain it.  One could argue that the first challenge of building organizations comes down to identifying the competences to build and the second comes down to aligning work systems to support and maintain their development.

I also am well versed in the personal and political processes of change, helping change leaders to manage change by employing techniques to overcome resistance and to build coalitions.  Wherever possible, I work in collaboration with internal resources, most notably HR, in order to strengthen working connections throughout a client organization and further build their organization.

Building Organizations has much to do with Leadership Development. Explore the details of my approaches to developing leadership by working at the individual, group, and organizational level.

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For any leader, the ongoing presence of heroes is both a cause for celebration and a reason for deep concern, because it indicates a failure of the wider system.

Changing the Work of Innovation: A Systems Approach

To achieve faster organic growth, firms need to change their prevailing narrative about innovation from growth denying to growth enabling. This requires changing the system through which the work of innovation gets done. This article describes the work systems model of organizational change and shows how a leadership team can select the most influential elements of the system to make a desired narrative a reality. Four elements of the work system are especially effective at encouraging a growth-affirming narrative: leadership commitment to innovation talent, prudent risk-taking, customer-centric innovation, and aligning metrics and incentives.